FREQUENTLY ASKED QUESTIONS
Contact/Ordering
How do I contact ALK to order or ask questions?
How do I order vials?
How do I request samples?
What is included in a sample kit?
About our vials
Is there a product catalog available for download?
Are the stoppers on your vials latex free?
What is the recommended temperature for the storage of sterile empty vials (SEVs)?
What is FluroTec® and why is it only available for some vials vs others?
Do you produce both tinted (amber) and clear vials?
What do the listed dimensions in your catalog mean?
What customizations are available for ALK vials?
Do you sell other products?
About our process
What US Pharmacopeia (USP) requirements do your sterile empty vials (SEVs) meet?
Are the sterile empty vials (SEVs) produced in accordance with EU regulatory requirements?
Are sterile empty vials (SEVs) assembled and tested in the United States?
How do I request a Certificate of Analysis?
How do I obtain documentation and/or drawings of the vials for my regulatory agency submission?
ORDER BY PHONE
UNITED STATES
800-325-7354
Mon-Wed: 7:30 AM to 5:30 PM CST
Thu-Fri: 7:30 AM to 5:00 PM CST
customerservice@alk.net
800-325-7354
Mon-Wed: 7:30 AM to 5:30 PM CST
Thu-Fri: 7:30 AM to 5:00 PM CST
customerservice@alk.net
ORDER ONLINE
Create a login for our ordering site today by clicking the button below.
Visit MyALK
REQUEST A SAMPLE KIT
Experience our vials first hand before you place an order.
Request Now